Warranty | Shipping | Returns

WARRANTY

Renee’s READERS guarantees a high-quality product and will repair or replace readers with a manufacturing defect at no charge for a period of 12 months from the date of purchase. This warranty does not cover frames that have been broken by personal wear and tear, or other conditions that are not a result of a factory defect. Any and all warranties do not apply if the lenses have been removed and/or replaced.

Read How to Care for Your Reading Glasses 

SHIPPING

Free Standard Shipping on all Domestic US orders!  We use USPS Std. Ground Shipping which can take 7-10 days (but usually takes 5-7 Days).

USPS Priority Mail is available for expedited shipping within 2-3 business days at $8.95

Next Day Delivery is calculated based on weight and destination. Just contact us for an exact quote. BTW, there is no markup on shipping (it's determined by weight and your location). 

Overseas orders are shipped the best and least expensive way. Usual international shipping runs $20-30 depending on your location and takes approximately7-10 days.

Please contact us at renee@reneesreaders.com for a quote. We'll get back to you asap.

RETURNS

Frames may be returned for exchange, refund or credit, provided it is returned within 30 days of the actual purchase date.  All frames must be returned in original packaging with its case and cleaning cloth. Credit will be given only if it is received free of damages and it is in an unworn condition. Your purchase will be credited back to your credit card. Please package in a sturdy cardboard box and enclose a copy of your receipt or packing slip.

*Readers marked FINAL SALE are not returnable.

Please send all returns to:

RENEE'S READERS
135 S. Main Street Suite B
New City, New York 10956