Warranty and Returns

WARRANTY: Renee’s Readers guarantees a high quality product and will repair or replace products with a manufacturing defect at no charge for a period of 12 months from the date of purchase. This warranty does not cover frames that have been broken by personal wear and tear, or other conditions not a result of a factory defect. Any and all warranties do not apply if the lenses have been removed and/ or replaced. 

RETURNS : Frames may be returned for exchange, refund or credit, provided it is returned within 14 days of the actual purchase date. Simply call or email us for a prepaid shipping label.  All frames must be returned in original packaging with its case and cleaning cloth. Credit will be given only if it is received free of damages and it is in an unworn condition. Your purchase will be credited back to your credit card. Please package in a sturdy card board box and enclose a copy of your receipt. 

Please send all returns to:

135 S. Main Street Suite B
New City, New York 10956